I’ve come to appreciate just how important it is to accurately frame the problem when working through complex issues. For years I’ve spent too much time paying too little attention to this critical problem solving step.
Identifying all issues that could touch the problem and impact the solution is important. No real biggie there.
But what I’ve come to understand from readings and personal observations is that the crucial step for breaking through problems with innovative ideas/solutions is to properly segment the issues into two groups: constraints and limits.
Far too often these two different issues are given equal weight.
A limit, in my opinion, is an issue that has to be taken into account, as is, when solving the problem. Think of limits as the physics of the world that the problem exists within.
A constraint is an invitation to innovate. Where others see a limit, if you recognize a constraint, properly framing and identifying it, then you have a wonderful bound to innovate against.
Often times a constraint appears as a limit and is thus treated similarly by the problem solver. Yet, when viewed from another perspective the ‘limit’ may actually be a constraint that can yield a number of guiding points that lead to an innovative solution.
Take a moment next time you’re faced with a problem - whether it be product development, business strategy, … whatever - and try to identify what issues are constraints and what are limits. Work the list of constraints to identify the traditionally imposed bounds on the problem. The list of traditional bounds offers a well defined list of areas to innovate on, more often than not leading to a unique solution to a complex problem.
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