http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/ Thu, 20 Nov 2008 17:10:32 +0000 http://wordpress.org/?v=2.2 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14259 Fraser Mon, 15 Jan 2007 13:02:19 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14259 It's definitely a difficult balance to obtain. It's even more difficult when you consider that the early-adopters of the technology may require (/desire) a different degree of freedom than the majority. It’s definitely a difficult balance to obtain. It’s even more difficult when you consider that the early-adopters of the technology may require (/desire) a different degree of freedom than the majority.

]]> http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100982 Fraser Mon, 15 Jan 2007 12:02:19 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100982 It's definitely a difficult balance to obtain. It's even more difficult when you consider that the early-adopters of the technology may require (/desire) a different degree of freedom than the majority. It’s definitely a difficult balance to obtain. It’s even more difficult when you consider that the early-adopters of the technology may require (/desire) a different degree of freedom than the majority.

]]> http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14253 Leigh Mon, 15 Jan 2007 11:15:20 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14253 Interestingly enough, while customers complain about too much choice, they equally complain about not getting exactly what they want when they want it. As my friend Peter likes to say, the empowered digital consumer is a schizophrenic kid in a self-serve candy store (his description gets even better after that but too long to post here). It's definately hard to find the right balance. If your not careful, you quickly become 'unfocused' rather than "customer focused". Interestingly enough, while customers complain about too much choice, they equally complain about not getting exactly what they want when they want it. As my friend Peter likes to say, the empowered digital consumer is a schizophrenic kid in a self-serve candy store (his description gets even better after that but too long to post here). It’s definately hard to find the right balance. If your not careful, you quickly become ‘unfocused’ rather than “customer focused”.

]]> http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100981 Leigh Mon, 15 Jan 2007 10:15:20 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100981 Interestingly enough, while customers complain about too much choice, they equally complain about not getting exactly what they want when they want it. As my friend Peter likes to say, the empowered digital consumer is a schizophrenic kid in a self-serve candy store (his description gets even better after that but too long to post here). It's definately hard to find the right balance. If your not careful, you quickly become 'unfocused' rather than "customer focused". Interestingly enough, while customers complain about too much choice, they equally complain about not getting exactly what they want when they want it. As my friend Peter likes to say, the empowered digital consumer is a schizophrenic kid in a self-serve candy store (his description gets even better after that but too long to post here). It’s definately hard to find the right balance. If your not careful, you quickly become ‘unfocused’ rather than “customer focused”.

]]> http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14230 nate archer Mon, 15 Jan 2007 04:18:32 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-14230 Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now. Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now.

]]> http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100980 nate archer Mon, 15 Jan 2007 03:18:32 +0000 http://disruptivethoughts.com/2007/01/14/choice-too-much-a-negative-thing-a-book-review/#comment-100980 Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now. Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now.

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