Aspirin vs. Vitamins

January 8th, 2007

Andy Monfried, who writes the excellent You Ain’t Gonna Learn What You Don’t Wanna Know blog, has a great post titled Finding Pain and Creating Value.

In start-up speak, being an aspirin is much more attractive than being a vitamin. Aspirin solves a customer’s pain while vitamins help maintain wellbeing. Aspirins are a must have, vitamins are nice-to-haves.

In this letter providing guidance to HBS students on business plans, Paul Baier lays it out nicely:


Entirely too many of the business plans clearly do not identify and clearly segment the **pain** the target customer is feeling. How bad is this pain? What is it costing in terms of dollars or time? What are the implications of not solving this problem? Too many of the plans address “vitamin” or nice-to-solve problems (e.g. my garage is dirty) and not “aspirin” or must-solve-today problem.

I don’t know Andy, but he’s had a successful career in online advertising and writes well-informed posts - this guy knows his stuff. His new company, Lotame, appears to solve a real problem for both social networks and those advertising on them by utilizing the tremendous amount of information available to accurately target ads.

The inability to effectively monetize social networks continues to be a pain for both the networks and advertisers, good luck to Andy and Lotame on their quest to solve this problem.

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