An exciting, and unanticipated, benefit of blogging has been the new friendships that have been created (unanticipated but very cool). My friendship with Chad started just after he launched his company, Posima. I’ve enjoyed having a front-row seat as Chad has gone through the ups and downs of starting a business. I asked Chad for his take on “what I’ve learned after working for a few years” and I found a lot of truth in what he shared (it may also be a valuable lesson for my study on influence).
Three years out of college I’ve sold computers for Dell, worked in the grueling Texas sun doing excavation then spent the last 16 months developing my site management web application. Some people say, “It’s not what you know, it’s who you know.” Or, “It’s not personal, it’s business.” I like both of these sayings, but they are not always 100% accurate. The best advice I can give to anyone is “Be Likable.”
I once sold 3 computers to neighbors on the same street on the same day because the first caller liked my phone banter so much. I didn’t come off as a salesman, but as someone they wanted to do business with. Most of my clients for posima.com are referrals due to the excellent customer service they get. It’s a simple yet powerful concept.
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